Frequently Asked Questions
This is where you will find most answers. If there should still be any questions left, don't hesitate to contact us.
Is there wifi?
Wi-Fi access is available in the main manor house free of charge.
Can I get food delivered?
Yes, please ensure you know your lodge number when you place your order along with the lead surname of the booking.
Are towels provided?
Yes, towels are provided in each of the lodges.
There are 7 of us can we book a 6 berth lodge?
The number of adults and children in a lodge cannot exceed the number stated, however a baby in a travel cot is acceptable over the maximum stated.
Does the accommodation have a washing machine?
None of our lodges have a washing machine, a launderette is available onsite containing washing and drying machines. Prices starting from £4.00.
Can I hire a travel cot and does it come with bedding?
Yes, you can hire a travel cot for £12.00 per week. Please note cot linen is not provided.
Do you allow dogs?
We are long-term holders of the David Bellamy Gold Award for Conservation, in order not to disturb the wide range of wildlife at Crowhurst Park we regret that, with the exception of service dogs, pets are not allowed on site or in any of our accommodation.
What time can I get into my accommodation?
Accommodation is available from 4pm. You can arrive at any time and use our facilities.
When is the remaining balance of our holiday due?
The full cost is due 28 days before arrival.
Do the lodges have irons and ironing boards?
We provide an iron and ironing board in all accommodation.
Do the lodges come with bed linen?
Beds are made up prior to your arrival.
Do you offer a late check out?
No, you must vacate your accommodation and hand the keys back to the main reception by 9am. Once you have done this you are welcome to stay onsite and use the facilities.
Can we bring BBQ with us?
Yes, you can bring disposable BBQ’s to the park, we do ask you not to place them directly onto the ground, decking or picnic benches. Please dispose of them responsibly.
What do I need to bring with me?
You will need to bring your own towels, tea-towels, dishcloths, washing up liquid and toilet rolls. Alternatively towels can be hired and most items can be purchased from our onsite shop.